Energy supplier with the most ‘dumb’ smart meters revealed – and how you can get yours fixed...

Save money on your energy bills with these cold weather tips

ENERGY suppliers are letting down millions of households with broken smart meters despite strict rules which say they must fix them.Smart meters are supposed to allow households to see how much energy they are using in real-time, which can help them saveI'm being chased for £1.5k by Octopus after smart meter error - I don't owe itAt EDF 12.1% of smart meters do not work, while 11.5% are in dumb mode at Utility Warehouse.

If you have a more recent model then it could be that your new supplier has not yet connected to your meter.For more recent models it could be that the environment or location of your smart meter is causing problems. Or if your smart meter monitor is broken and you have had it for less than 12 months then your supplier should fix it or replace it for free.Meanwhile, at Utilita it costs £39.99.

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