Suppliers including Shell and EDF are working to resolve issues, ahead of a price rise tomorrow.
Energy websites have been crashing as customers rush to submit meter readings ahead of bills rising on Friday.Experts have encouraged people to submit readings so their usage is covered by the current cheaper rates.
A spokesman for Shell Energy said: "Our website is experiencing disruption as we deal with a surge in the number of customers trying to access their account.Sunak defends response as energy bills soar by £693 A message on the British Gas website said it was also facing "some technical issues we're trying to resolve as quickly as possible".
Greg Jackson, chief executive of Octopus Energy, said the energy company was currently receiving around 40,000 meter readings an hour whereas a normal day would be a couple of thousand."I think with most companies, certainly with Octopus, you can give it any time in the next week and... we'll apply it to the day when you took it," he told BBC Radio 4's World at One programme.
"I tried a laptop, phone, my partner's phone. Tried to reach the British Gas helpline for half an hour then gave up [because] I'm at work."
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