Chief Executive Officer at Auvik. Read Douglas Murray's full executive profile here.
IT professionals everywhere are challenged by heavy workloads due to growing demands on IT infrastructure and a lack of skilled employees. Tech teams have struggled to fill an ongoing talent gap over the past decade, just as complexity has increased for remote network management and cloud-based SaaS applications.Managed service providers and internal IT departments are deploying more automated systems to overcome resource constraints and contain tool sprawl, according to my company Auvik’s.
Another related concern involves a lack of visibility into instances of shadow IT—when employees download unauthorized applications and tools that can lead to security and compliance weaknesses. Automating some portion of that oversight for technicians can drive IT efficiencies while holding down risks for the larger organization.Almost two-thirds of global tech leaders say that candidates for IT jobs just don’t have the right skills or experience that they need, according to.
Another way to address the persistent talent shortage involves pursuing more creative HR practices for hiring and training to attract alternative IT staff. Some firms believe in dangling top salaries and benefits, along with desirable working conditions and other perks, to lure the best people from rival organizations and top colleges.
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