The specialist has explained how to handle the awkward request - and the one time it's acceptable
If you've ever booked a plane or train ticket, only to be approached by someone who wants swap, there is a certain way you should respond. That's according to one etiquette expert, who says there is only one acceptable reason for the request.
Strangers hoping to get a seat swap isn't uncommon and can make for awkward situations, so what's to be done? In an interview with The Independent, Diane Gottsman, founder of The Protocol School of Texas, said you shouldn't feel obligated to give up your booked seat. Diane went on to reveal that there's really only one acceptable scenario where you could request a seat switch, and that's if you're a parent or guardian who found "no possible way" through pre-planning to ensure they ended up seated with their young child.
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