Facebook employed contractors to listen to user recordings
Facebook has admitted using contractors to listen to and transcribe recordings of users without their knowledge.
The tech giant told Sky News it had now followed Apple and Google in stopping the practice, which was first reported after contractors who worked on the project spoke to Bloomberg. "Much like Apple and Google, we paused human review of audio more than a week ago," a spokesman said.While the only recordings used were taken from people who had opted in to having their voice transcribed to help the company improve its tools, they had expected to have only been heard by an AI.
Instead, Facebook was until recently using contractors to review audio, which was sent via the Messenger app.The company said the practice was"very common in tech" until firms started to put an end to it, following claims by a former worker that they"regularly" overheard confidential and intimate encounters, including drug deals and people having sex.taken by Alexa voice assistants, and - like Apple and Google - have recently said the practice has been halted.
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