FAFSA delays and glitches leave many college students frustrated

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FAFSA delays and glitches leave many college students frustrated
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Scripps News talked to students and college administrators about the problems they're facing with FAFSA applications.

The system used to determine financial aid packages for millions of college students got revamped, but the transition has been anything but smooth, with glitches in calculations for federal Pell grants and setbacks in the rollout for the FAFSA, or Free Application for Federal Student Aid.

The same uncertainty about tuition assistance goes for Texas Southern University junior Logan Jackson.The 21-year-old told Scripps News she struggled with changes to this year's FAFSA. But the update meant to widen financial aid access took months longer than expected. Other glitches in the student aid index to calculate Pell grants put the process back even further.Latisha Addison, the executive director for student financial success at the historically Black Texas Southern University, said Congress had the right intentions to fix the FAFSA process but says her department at Texas Southern University is dealing with the fallout of the botched rollout.

The setbacks are causing delays for millions of college-bound high school seniors as well as already active college students.

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