'Breakfast for 4 people including a person in a wheelchair.... £265.'
A service station restaurant has been swamped with complaints after diners were slapped with what they claim are unjust parking fines.
Those complaining claimed they were unaware of the need to enter their car details – or had done so but were fined anyway. From the reviews examined by NorthWalesLive, no one has yet successfully contested their fine. Customers claimed there are no signs in the car park. One, an MBE recipient, said he was also unaware of the system. He arrived at 12.30pm on June 11, paid for food at 1.32pm and left the car park at 1.42pm. He received a fine three weeks later and, despite sending a copy of the meal receipt, the Smart Parking appeals team rejected his claim on July 17.
A couple travelling to Llandudno stopped at Northop Hall Services for breakfast with their daughter, who arrived in her own car. They both received £100 fines. The mother wrote: "Breakfast for 4 people £62.35, gave the cashier £65 cash plus 2 parking fines at £100 each. Recent visitors believe OK Diner staff have been reminded to tell customers of the need to sign in. Yet people claim they are still being fined. "Clearly the tablet did not process my details and now I've got a £100 fine," said one customer. "I did fight this with the parking company and I was told it was my responsibility even though the staff said it would be OK."
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