Graphic design giant slammed for using graphic design to bury T&Cs
The FTC has sued Adobe in federal court alleging the Photoshop titan and two of its executives deceived artists by concealing termination fees for its subscription software.
The corporation's practices, it's said, thus trapped creatives in subscriptions they no longer wanted, in violation of e-commerce legislation signedat the end of 2010, the Restore Online Shoppers’ Confidence Act. That legislation limits the use of"negative option features" – taking consumer inaction as a sign of consent – and sales by a third-party merchant who obtained customer data immediately following a transaction with another vendor.
Adobe customers for years have trumpeted their dislike of the graphics giant's customer retention practices on social media sites such as “Subscription services are convenient, flexible and cost effective to allow users to choose the plan that best fits their needs, timeline and budget,""Our priority is to always ensure our customers have a positive experience. We are transparent with the terms and conditions of our subscription agreements and have a simple cancellation process. We will refute the FTC’s claims in court.
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
White House report dishes deets on all 11 major government breaches from 2023The MOVEit breach and ransomware weren’t kind to the Feds last year
Read more »
How's Uncle Sam getting on with Biden's AI exec order? Pretty good, we're toldFormer Pentagon deputy CIO Rob Carey tells us guardrails should steer Feds away from bad ML
Read more »
Google takes shots at Microsoft for shoddy security record with enterprise appsAlso, feds who switch to Google Workspace for 3 years get an extra year for free
Read more »
Adobe just dropped a massive Substance 3D Painter updateJoe is a regular freelance journalist and editor at Creative Bloq. He writes news, features and buying guides and keeps track of the best equipment and software for creatives, from video editing programs to monitors and accessories.
Read more »
Adobe forces video game emulator to immediately change its logoDaniel John is Senior News Editor at Creative Bloq. He reports on the worlds of art, design, branding and lifestyle tech (which often translates to tech made by Apple). He joined in 2020 after working in copywriting and digital marketing with brands including ITV, NBC, Channel 4 and more.
Read more »
Adobe users just now getting upset over content scanning allowance in Terms of UseUpdate that triggered user rage didn't really change much – software company has always been able to scan your stuff
Read more »