Foodbank Delivers More Than Just Food: Humans Provides Care and Kindness

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Foodbank Delivers More Than Just Food: Humans Provides Care and Kindness
Food BankHumansManchester
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This heartwarming story highlights Humans, a food bank in Manchester that goes above and beyond to support families in need. A driver named Ben is delivering groceries, and he carefully prepares a bunch of roses, removing their plastic wrapping and wilting stems, to add a touch of cheer to the recipient's day.

Driver Ben is carefully examining a bunch of red roses – peeling off their plastic wrapping and dead-heading any wilting stems.

“When we’re packing orders, we will often have a conversation where we think, what else can we do for this family?” founder Lewey Hallewell told the M.E.N. “He started this cause he used to use conventional foodbanks and would often get broken items and rotten veg.” Back on the road in north Manchester, Ben places the roses carefully on top of the food crate, grabs a bag of fresh fruit and veg, and carries it all to the door of its recipient.

Our next stop is a quiet curving street in Blackley, dotted with 1970s red-brick complexes. Down to the basement flats, it’s toasty warm in the stairwell, with several prams parked outside the doors to the flats. At the third address, only a woman and her baby are at home. Originally from Syria, we speak with her husband over the phone.

It can’t be the easiest job in the world – but Ben enjoys what he does, and says it’s a nice change from his previous job delivering for a supermarket, where he says there was “a big corporate machine” hanging over him.“The only thing I don’t always enjoy is driving itself – there are terrible drivers on the road. But that’s the only downside. Otherwise, I feel really appreciated, like I’m doing a really good thing for people.

One such case happens on our route. We pull up on a terraced street in Gorton, but the woman on our list isn’t in. A happy ending – but it isn’t always the case. Ben sometimes has to give the news over the phone that delivery won’t be possible that day, which is hard. “You can hear the desperation down the phone,” he says.

“A lot of people have had an injury or have fallen ill, so quite suddenly find themselves in a position where they can’t work,” says Ben. “We’re like a stop gap for that situation.”

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