Residents in suburban Franklin Park are demanding answers after water bills across the community soared during a transition to new water meters.
Angela Hantosh was one of dozens of residents who attended a board meeting Monday, demanding answers after she received a water bill for $2,500.After paying that bill, Hantosh’s water bills have been clocking in at nearly three times what she says she used to pay.
According to officials, residents have been receiving actual or estimated meter readings based on whether they’ve had new meters installed, or existing ones repaired.When a new meter is installed or an existing one repaired, it calculates usage back to the date when it began estimating, according to officials, and that has led to some unusually high bills. The village has reimbursed nearly $27,000 to date, according to officials.
Feeling out of the loop? We'll catch you up on the Chicago news you need to know. Sign up for the weekly“These are charges you did not plan on, or budget for, and it may seem like it is coming out of nowhere,” Mayor Barrett Pedersen said in a statement. “Please be assured that the village will continue to work with every individual to rectify the situation.”
Jennifer Correa, a lifelong resident of the community, said she’s disappointed with what she calls a lack of transparency about the changes.
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