The airport apologised for 'any inconvenience caused' and urged passengers to contact their airline. A spokesperson confirmed '22 flights have been cancelled' but said 'the situation is however improving with an additional air traffic controller now in place.'
"We are working closely with NATS to build resilience in the airport's control tower to ensure disruption is kept to a minimum."AdvertisementAirlines have an obligation to keep passengers comfortable in the event of a"significant delay" - with the Civil Aviation Authority setting out a clear definition of what meets this threshold.
You qualify for support if a short-haul flight under 932 miles is pushed back by two hours. This rises to three hours for journeys up to 2,175 miles .
Typically, airlines have to provide compensation if their flights arrive three hours late - but staffing issues with air traffic control likely do not count because such issues are not their fault. If you agree to travel on a later flight, the airline is no longer obliged to offer food, drink or accommodation while you wait. But they are entitled to a full refund if they decide to abandon their journey after five hours of delays.
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