A Texas man says that, after a dealer mistake, his engine failed and its replacement had a number of faults
A Texas Genesis dealer accidentally overfilled a customer's engine with oil which caused it to fail. The dealer admitted fault, but then failed to fix the car in a way that satisfied the owner. After the dealer initially tried to swap him into a newer and more expensive car with undisclosed damage, he's ditching the brand for good. Automakers offer warranty coverage to help customers feel confident about their purchase.
In his first letter to Genesis Corporate, he says that a dealer manager told him pick any car on the lot and we'll put this behind us. Dealer Gives Him A Lowball Offer When he did, the dealer then offered him $28,000 for his vehicle. That didn't sit right with Mike, who quickly found other dealers willing to offer more. He says that one employee at Huffines even told him to sell it privately if he wanted more because it was a small dealer and couldn't compete with larger ones.
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