He travelled south after waiting more than 11 weeks to get his passport
A MAN at the end of his tether over delays in getting his passport has described having to travel 160 miles to pick it up in County Durham – only to be met by a long queue and"chaos".
This comes barely 24 hours after The Northern Echo reported that City of Durham MP Mary Kelly Foy had warned of"toxic" working conditions at the city’s passport office and had written to Home Secretary Priti Patel asking her to intervene immediately. Mr Alexander said he was referred to an"upgrade team" and told he would get a call in 48 hours - but still has not heard from them.
"They came out five time and told me there is nobody to come and speak to you yet. At 11am somebody said if you come back in an hour it will be ready. I came back on the dot and it wasn’t ready.
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