Healthcare Improvement Scotland (HIS) said when it visited the A&E department at Glasgow Royal Infirmary in April 2024 its inspectors raised concerns about 'fundamental care needs not being met'.
A Glasgow hospital's accident and emergency department was "often operating at over 250% capacity" a report has revealed - with inspectors raising "significant concerns" over both patient safety there and the possible impact of overcrowding.
The report added: "We also identified incidents where patients who were waiting in corridors had become critically unwell." A report published on Thursday disclosed details of both visits and revealed 11 requirements had been placed on NHS Greater Glasgow and Clyde, with these made because required standards have not been achieved and inspectors are "concerned about the impact this has on patients".
Staff had "reported significant concerns regarding the overcrowding of the emergency department on a number of dates", the report stated. A fire walkthrough at the hospital resulted in an agreement that there should be "no more than six patients waiting in the ambulance corridor and seven patients waiting on trollies in the main department".
Donna Maclean, the chief inspector at Healthcare Improvement Scotland, said: "NHS Greater Glasgow and Clyde responded promptly to our concerns following the initial, focused inspection of the emergency department.
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