Morey Stettner is a personal-finance columnist for MarketWatch. He is the author of 'Skills for New Managers” (McGraw-Hill) and other books.
There’s a quaint term—etiquette—that applies to good manners. From setting the dinner table to using tactful language, past generations have largely tried to maintain some decorum.
The challenge for older individuals is keeping track of ever-changing social mores. With everyone glued to their phones, some may wonder whether they even need to maintain polite eye contact in face-to-face conversation. Adapting to the digital age can require adjustments, says Grotts, author of “A Traveler’s Passport to Etiquette.” If you get a text, replying by text is often your safest bet. If you’re participating in a family Zoom call or group email chat, it may take practice to chime in succinctly and ask trenchant questions rather than hold court and tell long, rambling stories.
The additional information serves as an icebreaker. It’s a springboard that enlivens the conversation. Just make sure to speak slowly and enunciate, especially if you’re addressing seniors. Paying for restaurant meals. There’s no rule that the oldest person at the restaurant should pick up the check. Some retirees enjoy taking their family and friends out; others, not so much.
Writing condolence cards. Many seniors are accustomed to writing thank-you notes and condolence cards by hand, which remains the gold standard protocol. They don’t need to be told to avoid emailing their expressions of grief or posting their thoughts and prayers in a social-media platform.
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