A council says translation facilities 'were just not enough' to cope with demand in the spring.
A council resorted to using Google Translate to communicate with Ukrainian refugees due to not enough interpreting services being available.
North Tyneside Council said it had a peak of Ukrainians fleeing Russian attacks arriving in April and May. While the authority had access to translation services, council officers said the facilities "were just not enough" to cope with the high demand.There are 258 Ukrainian refugees living in North Tyneside, with a further 37 expected to arrive in the next weeks, theIan Rice, the authority's welfare and tenancy support manager, said: "We do throughout the authority have access to interpreters and translation services.
What we very quickly found was that whilst we do have access to those facilities, the numbers, particularly in April and May time, were just not enough.
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