🔴 Breaking: Government orders UK’s biggest energy companies to stop forcing struggling families onto prepayment meters, pledging to crack down on “trigger happy” firms “mistreating” vulnerable customers ⬇️ It follows deankirby_'s investigation:
– are being granted without justice officials knowing what the firms plan to do when their debt agents force entry and that the Ministry of Justice has no central record of why the warrants are being sought.reported that just 72 out of more than 500,000 applications by energy firms to force entry into homes have been refused since July 2021.
Mr Shapps said he was working with Ofgem and the Justice Secretary Dominic Raab to ensure the warrants application process is “fair, transparent and supports vulnerable customers”.revealed on Saturday that it is “extremely rare” for customers to contest the warrants and that cases are heard hundreds of miles from people’s homes – with up to 1,000 warrantsEnergy firms insist they forcibly install far fewer prepayment meters under warrant than the number of utility warrants they apply for.
The Energy and Climate Minister Graham Stuart has asked suppliers, Ofgem, industry body Energy UK and Citizens advice to meet him this coming week to discuss the crisis.
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