Kevan Smallman, 71, suffered serious injuries during a fall down his stairs at his home in from Tyldesley, Wigan
ByA grandfather lay on the floor in agony with nine shattered ribs for seven hours due to ambulance delays, his family said.
When Mrs Jones arrived with her husband at around 9am, she found her father face down and unable to move so she dialled 999. The service has been battling exceptionally high demand and said that at 5pm on Monday it had 600 patients waiting for an ambulance and 100 were stuck handing over patients at hospital.
All ten ambulance trusts in England are now on the highest level of alert for ‘extreme pressure’, while hospitals, GP surgeries and the 111 service are all reporting a surge in demand.Facing a long wait for an ambulance, Mr Smallman’s relatives wrapped him in coats and a duvet to try and keep him comfortable, but at 1pm became so concerned by his condition they rang back.
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