Greater Manchester patients face 26-HOUR wait for 111 callback after being told 'don't phone 999'
Manchester Evening News readers have been sharing their experiences of trying to get help from an under-pressure NHS this Christmas. In a stark message NHS bosses in Greater Manchester have said demand is ' been beyond anything [they] have experienced before'.
READ MORE: Health chiefs issue 'urgent plea' to the public over A&E amid 'unprecedented levels of attendance' Data from NHS England for the week to Sunday, December 18 showed that delays getting ambulance patients into hospital for treatment are higher this month than during any previous winters. Four in 10 ambulances arriving at A&E waited at least 30 minutes before unloading patients - up from three in 10 the previous week. The target is 15 minutes.
Amid the gridlock Manchester Evening News readers have been sharing their experiences of trying to access care over Christmas. Writing on the M.E.N. Facebook page at 4pm yesterday Belinda Blanshard said: "Calling 111 is not great either... we have waited from 5.40 this morning till just to get a call back!
"Got through after 40 minutes and told we had a slot to see emergency pharmacist at 10am. Went there and pharmacist agreed he needs to see a doctor so referred him to out of hours emergency GP told us to go home and await a call which maybe a few hours. Corinna Jennings said: "111?? I was on hold for 3 hours trying to get through last week. Then had to wait 26 hours for a nurse call back!
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