She had just lost her long-term partner when the bill landed for a card with £3,000 limit
My 80-year-old mother has received an inexplicable credit card bill for nearly £24,000. She acquired a John Lewis Partnership card in 2016 with a credit limit of £3,000. In 2017 she set up a direct debit to pay the bills and received monthly statements to show the balance was cleared. In August 2019 her card was suspended. John Lewis investigated, confirmed that it was an error and paid her £30 by way of apology.
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