Thousands of reports online suggesting issues with the website
ABC15 received a message from a viewer Monday morning from Diane, who said: "I have tried multiple times to efile my taxes since yesterday - HR Block charges my credit card, but I get gateway error messages and the tax transmission fails."
DownDetector, which serves as an outage reporting site, had thousands of reports of outages on the tax filing website since Sunday evening. One report said: “Can't efile - no error messages about state or federal returns - just a message Bad Gateway.”“You can't charge people for failed transactions! Tried it twice... charged twice for State. That's a nightmare!” another report read."We are aware of an issue preventing some desktop software users from e-filing their returns. Online clients and clients working with our tax professionals virtually or in person are not impacted.
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