Heathrow chaos ahead of bank holiday as IT outage causes dozens of BA cancellations

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Heathrow chaos ahead of bank holiday as IT outage causes dozens of BA cancellations
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British Airways passengers departing from Heathrow on Friday are facing possible delays to their flights after a “technical issue” resulted in dozens of cancellations on Thursday

The spokesperson said: “British Airways is currently working to resolve a technical issue with a number of its systems. We have additional Heathrow colleagues on-hand in the terminals to provide passengers with any additional assistance required.”

One Twitter user, who was at the airport around 7pm, said: “Almost all BA flights from LHR T5 cancelled tonight. No info. About 4 people on BA desks trying to deal with the chaos. Come on BA you can do better than this. You are supposed to be the UK’s flagship.” British Airways was also forced to cancel flights just before Christmas due to IT issues. The airlines most notorious IT issue occurred in 2017 when hundreds of flights from Heathrow and Gatwick airports were cancelled due to an IT failure.

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