Bury Council have responded by saying many people using their home care services prefer shorter visits for support like checking medication has been taken
Care workers in Bury have expressed concerns that 15-minute visits to vulnerable people are not long enough to provide a ‘good level of care’. Bury Council has published a review into its Care at Home service, under which 23 care providers are commissioned to deliver personal care, moving and handling, nutrition and hydration and medication support to mainly elderly people in their own homes.
The review highlights a feedback meeting with providers, with some expressing concerns over the length of some visits with carers only given a quarter hour time slot to provide support. The report, said: ” Some providers raised concerns that 15-minute visits are an issue as they are not long enough to provide good quality care and the time people need, especially when they are trying to promote independence.
“There are, however, occasions where the call may be shorter than this, for example where only a check visit or assistance with medication is needed. This will be agreed with the person who will be receiving that care and support, and is normally part of a larger package of support. “This is because adult social care remains a service that people have to contribute to, and the users of home care prefer not to pay for a longer call when a longer call is not needed.
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