Paper Cup Project CEO Michelle Langan says Santander locked the charity's account in September after she attempted to update signatory information. Despite providing requested paperwork, the bank has yet to respond to the BBC's request for comment. Langan was forced to borrow money from family to pay staff before Christmas.
The boss of a homelessness charity said it had been left in a "precarious position" after Santander suddenly locked its bank account.
Despite hours of phone calls with Santander staff ever since, she said she had only been told the account had been locked due to unspecified "missing paperwork". After asking for the names of signatories on the charity's account to be updated, Ms Langan insisted she had provided all of the paperwork requested by Santander.Charlatans frontman Tim Burgess previously helped the charity by putting in some shifts at Paper Cup Coffee
"I expressed horror at the fact they were closing the account because no-one had told me this, she told the BBC.
BANK ACCOUNTS CHARITIES HOMELEESNESS SANTANDER UK
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