A government loan package will mean a £200 cut in household bills - but the money will have to be repaid.
But it has raised concerns among providers because the money would still have to be paid back eventually.
Pilippe Commaret, the firm's managing director for customers at EDF said: "Ballooning wholesale gas prices are driving energy bills up and customers need government to act now, especially to support those most in need. That has intensified calls in recent weeks for the government to step in to help struggling households.
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