At Robert M. La Follette High School in Madison, Wisconsin, some college-bound seniors are still scrambling to submit their federal financial aid forms – but it’s not for lack of trying.
One student and his father, for example, spent more than three hours sitting with a high school counselor in early May trying to submit the FAFSA, the Free Application for Federal Student Aid. But no matter what they tried, they couldn’t find a way around a technical glitch. And it wasn’t the student’s first attempt. He sat with a high school counselor several times since January to try to submit the FAFSA.
“That’s when our eyes really opened to the roller coaster we were jumping on,” Hank Braga said. Given the way things went, the school counselors decided to offer a second FAFSA workshop in April – but many families still didn’t have success. Plus, students have experienced hourslong wait times when they call the government’s FAFSA helpline. Counselors have been sitting down one-on-one with students and parents to help guide them through the application process.
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