Don't assume you're a great decision-maker until you understand the potential power of the trilogy of errors. Understanding it is the first step.
These biases are equally lethal to the unsuspecting mind.blind spots are familiar to most people, deaf spots and dumb spots are probably less so. Yet, they are equally powerful forces on our perception, communication, andRudolf Ekstein proposed integrating observation with patient dialogue to enhance decision-making. He identified blind spots , deaf spots , and dumb spots as key areas of consideration.
These elements form what I refer to as the"trilogy of errors," leading to significant human errors ranging from wrongful convictions to missed terrorist warnings to medical errors to financial scams. It's a long list.emotion , or even the weather can subtly influence what we consume, what we read, who we follow, or when we invest. For example, you may be more critical because you’re hungry or spend more because it’s sunny out. These influences are insidious.Nobel laureate Daniel Kahneman’s concept of “what-you-see-is-all-there-is” or WYSIATI highlights the tendency to focus narrowly on what you know, which is, in turn, based on what you perceive or experience. It’s like seeing the tree but not the forest.
People tune out. There is truth in the statement by U.S. statesman Frederick Douglass: “To suppress free speech is a double wrong. It violates the rights of the hearer as well as those of the speaker."In essence, the trilogy of errors underscores the complexity of human perception, communication, and decision-making.
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