Survivors of the Grenfell fire were failed by health and care services who did not listen to their needs, according to a new report by The Kings Fund
After years of not being listened to, the survivors and the bereaved and the Grenfell community, then had to contend with the health and care services, who did not listen to their needs all over again.
But the community told them otherwise, and The King’s Fund, which will release its report on Monday, says there are many lessons to learn from this, not least services need to be willing to make changes informed by what they learn from the people who are living in that neighbourhood or borough. The mental health teams are praised for reacting quickly and listening. On the physical health side, there remain concerns.
Natasha Elcock, who escaped from the tower block with her partner and daughter, told Channel 4 News about asking for blood samples to be taken so they could be checked in the future and being told this couldn’t be done.
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