Travelers on Southwest Airlines with a delay or cancelation can request a voucher worth a minimum of $75.
The Department of Transportation is holding the Dallas-based airline accountable for the 2022 meltdown.Frustrated flyers on Southwest Airlines who experience a delay or cancelation that is the airline’s fault can ask for a voucher, the Department of Transportation announced this week.
As of April 16, any flights that are delayed three or more hours after the scheduled arrival time or canceled at the fault of Southwest must compensate the passenger with a transferrable voucher worth at least $75. It’s enforcement from transportation officials who have begun to hold the airline accountable for the 2022 holiday meltdown“After the 2022 holiday meltdown, our department held Southwest Airlines accountable — and now the airline is required to compensate passengers for lengthy delays and cancellations that they cause,” said
Southwest must compensate passengers if the flight was canceled or delayed within seven days of departure, passengers arrived at their destination three or more hours later or the delay or cancelation was caused by something that Southwest could control, like maintenance or staffing. Passengers will not be compensated for delays caused by bad weather.to request the voucher. The requests must be submitted within one year from the date of the delay or cancelation.
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