Mobile and broadband services were affected on Thursday.
Human error caused a mobile phone network outage across the Channel Islands on Thursday afternoon, Sure has confirmed.Sure's CEO Alistair Beak said services were up and running again.Mr Beak said: "The outage was caused by a change to a configuration in our core network which one of our engineers made.
"As soon as we became aware of the issue, we instigated our crisis management team and fixed the outage within 45 minutes." During the outage Sure said calls, data and text messages were affected, but calls to 999 from a mobile worked.
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