'We have expanded more into Korea and the US, but this would have happened anyway. It would have been as well as, not instead of' 'In 2016 we just stopped growing' mollyblackall speaks to small business owners about the impact of Brexit red tape
Sarah McCartney makes her perfumes by hand in Hammersmith
Ms McCartney also experienced issues with delivery, with post-Brexit changes to VAT distribution making it difficult and costly to ship products valued under £150, which many of her products are. But the financial effect has been significant, and 4160 Tuesdays have been forced to put up their prices. The additional paperwork is adding “hours” to their working day, with the time it takes to fill in delivery forms up from 2 minutes to ten.
“What we decided to do was completely change our strategy and focus elsewhere outside Europe. That’s when we opened our doors in the Middle East, and now we’re in places like Australia and the US as well. The reward to resource rate is better when we were focusing on places like the Middle East. We were selling quite a lot less in Europe, and now its a lot more work for the same amount of order. We had an order from Malta which wasn’t even a palette, and it was stuck in customs for four months.
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