Sophie Ross was recognised by the Prince’s Trust after overcoming a number of challenges before finding a full-time job
“At that time I felt so alone and my depression worsened and I had no hope for the future,” she explained.
“My mental health and confidence were already low before my mum died, but my grief was really overwhelming and made things worse. I often used alcohol and drugs as a crutch.”After being unemployed for six years, Sophie started volunteering to help to build up her CV. The new routine helped her to stop using alcohol and drugs.
“I saw a Prince’s Trust Facebook advert for a health care course with NHS24,” she said. “Everyone was so supportive and patient. I had lost all hope of getting back into work, but the course gave me the skills to overcome that.”After completing the course, Sophie secured an interview for the role of call handler with NHS24 and she was delighted to be offered the job. She has now been in the job for four years and hopes to become a mental health nurse in the future.
“I have a passion for helping others, whether in their times of sadness, or panic, or happiness” she says.
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