Talenthouse claims to ‘democratise creativity’, but designers who have completed commissions for top brands are out of pocket
. Sumeray spent three days creating a unique design, which she later learned had been selected by DreamWorks. According to Talenthouse’s terms, she should have been paid $2,000 within 90 days.Photograph: Sarah Sumeray
Another UK artist, Helen Clamp, 39, from Fishponds, Bristol, responded to a brief posted in August on behalf of Nationwide, asking for artists to submit illustrations for use in a social media “money mindfulness” campaign. While she says Nationwide dealt with her case “really well”, she is sharing her story because she believes there is a “bigger problem” with Talenthouse’s payment practices. “I don’t want them to just get away with treating people like this,” she said.
In the Philippines, Robert Acle, 47, said he is owed $3,720 after completing four projects via Talenthouse between April and August 2022, but only receiving payment for two. “The excuses are always the same. They are having some issues with client payments so they’re behind,” he said. “We felt exploited and discriminated against, and we have no legal means readily available to demand for our right to be paid.
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