Pete Daly was told the money would be paid within 10 days - 33 days ago.
A lottery-winning pensioner has said he has been left relying on food banks to eat - as he is still waiting for his winnings to be paid into his bank account.
"I won £582.20 and every time I ring them up I get a different story. I have been paying for the lottery for 10 years, that is £10 a week, £1,040 every year for 30 years and I finally make £500 and they won't give me it." Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today.No one will be able to see who is signed up and no one can send messages except the Daily Record team.If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'.
A spokesperson for lottery operator Allwyn said: "We’re very sorry to hear the concerns raised and colleagues have now called Mr Daly with an update. We successfully process hundreds – sometimes thousands – of prize claims every week.
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