Intel is extending the warranty of its 13th and 14th Gen chips after ongoing chip instability issues as a show of good faith to its customers.
Intel has spent the better part of two weeks under fire for the instability of its 13th and 14th Gen desktop chips. If you haven’t been following the news, a microcode algorithm has affected the series above of chirps. It’s been sending incorrect voltage requests to the processor, resulting in users’ computers crashing. That was already bad, but then cameIntel announced it was releasing a patch to fix the problem, which is set to hit sometime in mid-August.
But not so fast. It seems that Intel is even having a problem with the warranty extension. There have been rumblings from some Redditors that Intel isn’t holding up their end of the deal. Instead, Intel told Jerubedo that the products they purchased were “‘re-marked’ and not genuine.” This is despite purchasing two boxed 14900Ks, one from Amazon and the other from Microcenter. Berube went above and beyond, taking one chip back to Microcenter and getting the retailer to confirm that the chip had not been tampered with and was the genuine article. Intel refused to back down and said that the chips were, in fact, fraudulent.
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