Failure to warn customers about chip flaw leads to fraud claim
Intel was sued in a federal court in San Jose, California, on Tuesday, based on claims that the chipmaker's 13th and 14th generation desktop processors from 2022 and 2023 are defective.
"After purchasing the product, Plaintiff learned that the processor was defective, unstable, and crashing at high rates," the complaint claims."The processor caused issues in his computer, including random screen blackouts and random computer restarts. These issues were not resolved even after he attempted to install a patch issued by Intel for its 13th Generation processors."
"By late 2022 or early 2023, Intel knew of the defect," the complaint says."Intel’s Products undergo pre-release and post-release testing. Through these tests, Intel became aware of the defect in the processors." "Intel has localized the Vmin Shift Instability issue to a clock tree circuit within the IA core which is particularly vulnerable to reliability aging under elevated voltage and temperature," the chipmaker said."Intel has observed these conditions can lead to a duty cycle shift of the clocks and observed system instability."
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