IRS Promotes Customer Service Improvements on Tax Day

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IRS Promotes Customer Service Improvements on Tax Day
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The IRS highlights the improvements made to its customer service after receiving new funding through Democrats' Inflation Reduction Act.

Mon, April 15th 2024 at 9:16 AMFILE - The exterior of the Internal Revenue Service building is seen in Washington, on March 22, 2013. The IRS is promoting the improvements its made to its customer service since its received tens of billions in new funds through Democrats ' Inflation Reduction Act . Agency leadership is trying to bring attention to what's been done to repair the agency's image as an outdated and maligned tax collector.

"This filing season, the IRS has built off past successes and reached new milestones," Treasury Secretary Janet Yellen said on a Friday call with reporters. "It's showing that when it has the resources it needs, it will provide taxpayers the service they deserve." Werfel told The Associated Press earlier in the tax season that the agency's agenda is to deliver "better service for all Americans so that we can ease stress, frustration and make the tax filing process easier — and to increase scrutiny on complex filers where there's risk of tax evasion."

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IRS Customer Service Improvements Funding Democrats Inflation Reduction Act Tax Day

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