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A prominent outsourcing company in the BPO sector, renowned for delivering exceptional service and innovative solutions to their clients, is seeking a skilled and motivated Tier 2 IT Engineer to join their dynamic team.
In this role, you will play a crucial part in maintaining and enhancing their IT infrastructure. Your responsibilities will include diagnosing and resolving technical issues, supporting end-users, and collaborating with other IT professionals to ensure seamless operations.Troubleshoot and resolve hardware and software problems.Perform system upgrades, patches, and backups.Monitor system performance and security and take proactive measures to ensure stability and safety.Collaborate with other IT team members and departments to provide seamless support and service.Bachelor’s degree in Computer Science, Information Technology, or related field .Strong knowledge of Windows and Linux operating systems.Proficiency in troubleshooting and problem solving.ATTRIBUTES:Ability to work independently and as part of a team. While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
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