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We are a trusted Managed IT Service Provider dedicated to supporting Small and Medium-sized Businesses. We are committed to ensuring that our clients’ IT infrastructure is secure, robust, and perfectly aligned with their business needs.
We specialize in delivering comprehensive IT solutions, including expert business IT support, robust cyber security measures, and seamless Microsoft 365 integration, among others. As an IT Support Specialist, you will play a pivotal role in delivering technical support to our clients.Troubleshooting and resolving technical issues promptly and effectively.Performing regular system checks and network maintenance tasks. Managing and administering clients’ Microsoft 365 environments, including user management, email setup, and troubleshooting.Training end-users on new technologies and IT procedures.Performing network installations, including cabling and router configurations.Supporting VOIP systems by setting up new extensions and phones.CompTIA certifications are advantageous.Strong knowledge of computer systems, networks, and troubleshooting techniques.Excellent problem-solving skills and attention to detail.Own reliable transport and a valid driver’s license.Familiarity with NinjaOne or another RMM tool .
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