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Leading organisation within the “investments and financial services industry” requires a IT & Systems Administrator, Desktop Support & Facilities person to join their team.Intermediation between users and IT service providers Assistance with office setup and IT configurability in all branches and offices across SA Covering calls for other office facilities such as connectivity, security, working environments, telephones, multi-functional devices and any office devicesPro-active monitoring of all offices and user machines via Microsoft cloud operation security centreDesktop support across the full office infrastructure Record and analyse IT calls logged & determine patterns to pro-actively assist with future supportDaily management of Microsoft patches and Anti-virus scanningHelp co-create the relevant information for the company to make IT and systems decisions on a national scale Assist with finance and lease procurement, including acquiring new offices within budget, liaising with landlords/property agents, reviewing lease agreements, etc.
Assist with refurbishment of offices in line with budgetAssist with establishment and maintenance of preferred suppliers per regionMaintain and update furniture and fittings asset register across all offices with finance teamPersonal and Company DevelopmentEnsure alignment to company developmentMove from operational chasing to more strategic value add responsibilities Establish the systems and realignment of resources to enable a sustainable support process for the companyGood technical knowledge and skills to execute change management successfullyAlways communicate within the teamGood communication skills, both written and verbalTechnical and IT proficient, need to be comfortable configuring systems and analysing dataSelf – motivated to ensure personal and professional improvementA+, N+ certification or any other related qualification Two years’ experience in an IT role required, with at least one year of Office365 and Azure experience
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