Axa Partners, the travel insurer at the time of Katya's brain haemorrhage, has refused to pay any of the hospital bills - in excess of £100,000.
When 17-year-old Katya Katalinic went to Kenya with her mother and two brothers just before Christmas last year, she believed the world was her oyster.
Having been covered under a family travel insurance policy while with her mother and brothers, Marsha and dad Roberto bought new travel insurance to cover Katya for the 12-day extended stay. She fell in love with Cape Town and decided she would stay longer and enrol on a five-day yachting stewardess course.
Five days into her last two weeks in South Africa, and a month after celebrating her 18th birthday, Katya suffered a brain haemorrhage. She was rushed to the Netcare Christiaan Barnard Memorial Hospital in Cape Town where part of her skull was removed to relieve pressure on the brain. At one stage, it was touch and go whether she would survive.
It adds: 'Purchasing cover after a trip has started carries a higher probability that there is an awareness of a reason to claim already.' RELATED ARTICLES Share this article Share 28 shares HOW THIS IS MONEY CAN HELP Is insurer Aviva asleep at the wheel?Thanks for all your emails about insurers giving you the cold shoulder – rather than offering you the opportunity to renew your car or home cover. One that caught my eye was from Richard Howland, a 73-year-old retired police officer who lives with wife Joy in a village just outside Hexham in Northumberland.
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