The complaint alleges that the drink was served during turbulence with the seat belt sign on.
Wednesday, July 10, 2024 9:32PMA passenger is seeking $1.5 million in damages from JetBlue after she allegedly sustained severe burns from "scalding hot" tea served during a period of turbulence, according to a complaint.
The alleged incident occurred on May 15 aboard Flight 2237 traveling from Orlando, Florida, to Hartford, Connecticut, according to the complaint. Lewis, the plaintiff, claimed she was seated in the row directly behind the passenger who ordered the drink on this flight, the complaint states. "That's gross negligence," Lewis' attorney, Edward Jazlowiecki, told ABC News regarding JetBlue's purported decision to serve drinks during what he called "serious" turbulence. "Absolutely gross negligence."The complaint claims that JetBlue served this beverage "at a temperature that was unreasonably and dangerously hot beyond what is accepted in the food service industry or airline industry.
According to Jazlowiecki, Lewis experienced second-degree possibly third-degree burns, and she will likely have to get skin grafting. He said she went to the emergency room immediately after the flight and consulted a skin specialist.
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