A trial for the new service will begin this week
John Lewis has announced a trial which will bring a new service to its Liverpool store. From this week, five of its stores will offer an in-store repair service, which will mean customers will be able to bring clothes, accessories and a selection of homeware items back to life. The trial will begin in the Liverpool ONE store on Friday .
“Teaming a new, crisp white linen shirt with a pair of much-loved denim shorts gives our customers the opportunity to extend the lifetime of their favourite wardrobe staples, for years to come.” The chain is joining forces with Johnsons to offer the trial. John Lewis will learn what customers want during the 16 week trial - such as the type of services customers look for, type of garments most repaired and the demographics of customers seeking the repair service - in a test and learn approach.
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