JUNIOR INFORMATION TECHNOLOGY (IT) TECHNICIAN

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JUNIOR INFORMATION TECHNOLOGY (IT) TECHNICIAN
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Algoma Power Inc. is an electric distribution company that serves approximately 12,000 customers in the district of Algoma with over more than 1,800 kilometers of distribution lines in an area that covers approximately 14,200 square kilometers.

Algoma Power Inc. is an electric distribution company that serves approximately 12,000 customers in the district of Algoma with over more than 1,800 kilometers of distribution lines in an area that covers approximately 14,200 square kilometers.

Algoma Power Inc. is a subsidiary of FortisOntario Inc. which is headquartered in Fort Erie and has operations in electricity transmission and distribution primarily located in Fort Erie, Port Colborne, Cornwall, Gananoque and the district of Algoma. FortisOntario is the only investor-owned electric distribution utility in Ontario and is a wholly owned subsidiary of Fortis Inc. . Fortis is the largest investor-owned distribution utility in Canada. Algoma Power Inc. currently has opportunities working out of our Sault Ste.

Marie work centre location for a:Algoma Power Inc. is looking for a motivated self-starter who has a positive attitude and the ability to work as part of a dynamic Information Technology team. Reporting to the Senior Enterprise Infrastructure & Security Advisor, the Junior IT Technician will assist with the evolving needs of the Enterprise Infrastructure and Security division. The Junior IT Technician will be responsible for providing hardware and software installation, configuration, maintenance and upgrades of corporate technologies.

Duties also include upholding security/data protection, business continuity, and providing Helpdesk support in line with corporate standards and best practices. • Assist with the monitoring, maintenance, and reporting of IT/OT cybersecurity and security solutions in accordance with established policies and procedures. • Support the installation, configuration, maintenance, and troubleshooting of LAN/WAN networking equipment, servers, storage platforms, and telecommunications systems.

• Help monitor and maintain physical and logical security controls, data protection measures, and corporate backups; assist with security audits, risk identification, and remediation activities. • Assist with providing support for business continuity and disaster recovery activities, including documentation and testing exercises. • Assist with IT projects and corporate initiatives such as system integrations, process improvements, and infrastructure upgrades. • Support procurement activities by assisting with equipment deployment, vendor coordination, and budget preparation.

• Create and maintain technical documentation, including system configurations, network diagrams, procedures, and service desk records. • Deliver front-line helpdesk support by receiving, prioritizing, documenting, and resolving end-user requests through hands-on or remote assistance. • Assist with the support and maintenance of end‑user computing assets and associated technologies used for daily business operations. • Support other IT team members as required and ensure adherence to corporate IT policies, confidentiality standards, and security requirements.

• Diploma or degree in a relevant Computer Science program, with 1–3 years of experience in IT support. • Knowledge of server/storage/telecommunication methodologies, networking protocols and devices, and cyber security mitigation. • Clear verbal and written communication skills as well as strong analytical, customer service and interpersonal skills. • Valid class “G” Ontario driver’s license with a clean driver’s abstract.

• This role offers a base compensation range of $63,000 to $79,000 based on factors such as market conditions, internal equity, candidate experience, skills, and qualifications relevant to the role. • Share Purchase Plan with Company paid 10% top-up. • Opportunities for education reimbursement, professional development, and growth within the Company. Interested and qualified candidates are invited to submit their cover letter and resume through the Career Opportunities page on our website www.algomapower.com by May 22, 2026.

We thank all respondents, however due to volume we will only contact those selected for an interview. Algoma Power Inc. together with FortisOntario, is committed to nurturing a positive, professional, and equal opportunity workforce. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are equipped to accommodate individual needs identified to us throughout our hiring process. You will receive an email that contains a code to verify your account. Please paste this code into the field below and press 'Confirm'

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