Lancashire-based Marsden Building Society has won the coveted Customer Service Champion award at the 2024 British Bank Awards.
The awards, organised by Smart Money People, seek to recognise and reward excellence in the banking industry by giving customers a say in the winners of each category. Marsden Building Society has been celebrated for its exceptional customer service, which is a testament to the Society’s commitment to its members and leaving a lasting impression on the communities it serves.
We’re extremely honoured to have won this award, as it further re-enforces the hard work and dedication of our teams to deliver an outstanding service.” Jacqueline Dewey, CEO of Smart Money People said: “Customer service is an integral part of all financial services organisations and excelling in this area is no mean feat.
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