Motorists say they queued for hours in the Leeds Trinity car park.
Shoppers said they queued for hours to leave a multi-storey car park as a result of roadworks.
Leeds has several ongoing major road projects, including work on the Armley Gyratory and City Square. A statement from Leeds Trinity was posted at about 18:15 BST and said: "Please note that we are currently experiencing extremely high levels of traffic trying to exit the car park and it's currently backed up to level [seven].
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