Let ABC15 Know steps in when Valley woman denied her vehicle title

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Let ABC15 Know steps in when Valley woman denied her vehicle title
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Emmy-nominated journalist Christel Bell comes to KNXV after spending several years at WDAF in Kansas City as the main anchor.

Imagine making payments on a vehicle for five years, only to find out you don’t own it. A Valley woman learned her car title had a lien even though she paid off the vehicle.

“I’ve contacted Carvana so many times over the last four months, I’ve talked to so many people there,” said CJ.“2022, I believe I paid the car off. I have another car that I use as my daily driver. And this car, the Jeep is just kind of been sitting,” said CJ. The MVD told CJ it’s a simple fix, the name needs to reflect the correct finance company for them to release the title to her, so CJ said she reached out to Carvana.

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