Some fans at a Jamie Webster gig at Liverpool's M&S Bank Arena on Saturday say it didn't feel safe.
Another fan, Liam Kelly, also from the Wirral, said there were long queues outside the venue.
"I presented my phone to be scanned and I had all the tickets for my group on there. So the first ticket they came to was one that had already been used by somebody else. It scanned red, and the person who's got my ticket [to check it] did not care. He's just waved me in, and that was the moment that I looked around, and nobody was having their tickets checked."
"Merseyside Police received a report of concern for safety at the venue just before 9.30pm and attended the venue for a short period whilst our events security dealt with the incident. The event was deemed safe to continue.
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