'I feel the crime was TfL's. You know you're continuing to take my money. When someone reports immediately a scam, they should stop payments.'
Jeremy says two teenagers took his five-digit hire code at this terminal, near Broadcasting House in central LondonA man who was charged hundreds of pounds after thieves used his bike hire code has criticised Transport for London for continuing to take his cash.
Jeremy's ordeal began when he was trying to hire a bike near the BBC's Broadcasting House in central London, on 17 February. One spoke quietly to him and as he turned to ask him to repeat what he had said, the other boy rushed in and grabbed the piece of paper."I felt foolish, I'd been caught out and I'm usually alert to this sort of thing," Jeremy said.He said he had not wanted to use his phone in case it was stolen too and went home to call TfL, about 15 minutes after the theft.
Jeremy said he had since spent hours on the phone with TfL, Action Fraud and his bank trying to sort the matter out."I feel the crime was TfL's. You know you're continuing to take my money. When someone reports immediately a scam, they should stop payments."Jeremy said he believed he was being charged £1.65 every 30 minutes - the cost of hiring a bike - as the teenagers had not returned a bike they used.
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