Hundreds of airline passengers have been caught up in an IT systems breakdown at Gold Coast Airport with airline staff reverting to a manual check-in process.
Hundreds of passengers have been delayed by an IT glitch at Gold Coast Airport.abc.net.au/news/airline-passengers-stranded-at-gold-coast-airport/102026494Hundreds of airline passengers have been caught up in an IT systems breakdown at Gold Coast Airport.The airport's operator says an IT glitch is to blame for the chaosPassengers have been forced to wait more than three hours while airline staff revert to a manual check-in process.
ABC reporter Elloise Farrow-Smith tried to drop her mother off for a Sydney flight at 5am when she realised something was wrong. "It's like Hotel California here really. You can check in but you can't check out," Farrow-Smith said.Farrow-Smith said her mother needed to be in Sydney for an urgent matter today.
"We are trying to get on another flight out of another airport because we have to be there," she said.Christopher Devine is trying to get a connecting flight from Singapore through to Manchester in the United Kingdom."I can't fault the airport staff, they have been great. But this is supposed to be an up-to-date airport.Chris Devine is among hundreds of passengers that have missed their flight from the Gold Coast.
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